Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. It also explains your privacy rights and how applicable laws safeguard your data.

By using our service, you consent to the collection and use of your information in accordance with this policy.

Interpretation and Definitions

Interpretation

Terms with capitalized initial letters have defined meanings as outlined below. These definitions apply whether the terms appear in singular or plural.

Definitions

Account: A unique profile created to access parts or all of our service.
Affiliate: Any entity under common control with us, where “control” means the ownership of at least 50% of voting equity.
Cookies: Small data files stored on your device by a website to track and personalize your experience.
Country: Refers to the Vietnam.
Device: Any internet-connected equipment, such as a desktop, mobile phone, or tablet.
Personal Data: Information that identifies or can be used to identify an individual.
Service: The website and its associated functionalities.
Service Provider: Third-party companies or individuals engaged to perform tasks on our behalf, including analytics, support, or communication.
Usage Data: Data collected automatically through the use of the service.
Website: Refers to https://vietnamevisaonline.vn/.
You: The individual using the service, or the company or legal entity on whose behalf the service is used.

Information We Collect

Personal Data

While using our service, we may collect certain personally identifiable information from you. This can include your full name, email address, phone number, and mailing address, such as your city, state, or province, ZIP or postal code. This information helps us deliver our services effectively, communicate with you, and fulfill any requests or transactions made through the website.

Usage Data

In addition to personal data, we also collect usage data to help us understand how our services are being accessed and used. This may include your device’s Internet Protocol (IP) address, browser type and version, the specific pages you visit on our website, the date and time of your visit, the amount of time spent on those pages, and other diagnostic data about your interaction with our platform.

If you access our service via a mobile device, we may collect additional information automatically. This can include your mobile device type and unique identifier, operating system, mobile browser type, and other performance-related data. These insights are used to optimize the website’s functionality and enhance user experience across different devices.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., beacons, tags, and scripts) to improve your experience and analyze site usage.

Types of Cookies We Use:

Essential Cookies (Session): Enable core website functions and prevent fraudulent activities.
Acceptance Cookies (Persistent): Record whether you’ve consented to cookie use.
Functionality Cookies (Persistent): Remember your preferences, such as language or login details.

You can configure your browser to refuse cookies, but certain parts of the service may not function correctly.

For more, please review our Cookie Policy.

How We Use Your Data

We may use your personal information for the following purposes:

Service Provision: To provide and maintain access to the website.
Account Management: To manage your user account and access levels.
Contract Fulfillment: To process orders or service requests.
Customer Communication: To contact you regarding updates, transactions, or support.
Marketing: To send promotional emails or offers, unless you opt out.
Request Handling: To address inquiries and service requests.
Business Transfers: In the event of a merger, sale, or restructuring.
Analytics and Improvements: To analyze trends and improve the service experience.

Sharing Your Personal Information

Your data may be shared in the following circumstances:

With Service Providers: For tasks such as analytics, communication, or hosting.
For Business Transfers: As part of mergers or acquisitions.
With Affiliates: Under similar privacy obligations.
With Business Partners: To offer relevant services or promotions.
With Consent: When explicitly agreed upon by you.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Usage data may be retained for a shorter period unless needed to improve security, maintain functionality, or comply with legal obligations.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your own, including locations with different data protection standards.

By using our service and submitting your information, you agree to this transfer. We ensure your data is protected with appropriate safeguards.

Your Data Rights

You have the right to:

Access, update, or delete your data
Request correction of inaccurate or incomplete information
Withdraw your consent to data use

You can exercise these rights through your account settings or by contacting us directly. In some cases, we may retain data as required by law.

Disclosure of Information

Business Transactions

In the event of a corporate transaction (e.g., sale or merger), your data may be part of the transferred assets. You’ll be notified before any changes in policy.

Legal Obligations

We may disclose your data if required by law or in response to lawful requests by public authorities.

Other Legal Grounds

Disclosure may also occur to:

Comply with legal duties
Protect our rights or property
Investigate potential violations
Ensure user or public safety
Prevent legal liabilities

Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or digital storage is completely secure. We cannot guarantee absolute protection.

Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect information from minors.

If you’re a parent or guardian and believe your child has shared data with us, please contact us. We’ll take immediate steps to remove that information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites. We recommend reviewing their privacy policies before interacting.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

If the changes are significant, we will notify you via email or a prominent notice on the website. We encourage you to review the policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]