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VietnameVisaOnline.vn is a commercial visa assistance service operated by TravelRox Inc. We are not affiliated with, endorsed by, or connected to the Government of Vietnam, the Ministry of Home Affairs, the Immigration & Checkpoints Authority (ICA), or any Vietnamese embassy, consulate, or high commission worldwide. Our service fee covers a simplified application experience, expert document review, error prevention, real human photo review, application tracking, and dedicated customer support, services the official government portal does not provide. Government visa fees are included in our pricing and remitted directly to the Vietnam government on your behalf. Visa approval is solely at the discretion of the Vietnam immigration authorities; we do not guarantee approval. By using our service, you acknowledge that you are choosing a paid third-party assistance service and that you have the option to apply directly through the official government portal at a lower cost. For full terms, please see our Terms of Service, Privacy Policy, and Refund Policy.