Vietnam eVisa Frequently Asked Questions

Vietnam eVisa is an official electronic visa issued by the Vietnamese Immigration Department. It allows eligible travelers to enter Vietnam for tourism, business, or family visits. The visa is issued as a PDF file sent via email, which should be printed and presented upon arrival. It contains your personal and travel information, including a barcode and validity details.

Citizens from the countries listed in the Vietnam eVisa eligible countries are allowed to apply online. To be eligible, travelers must have a valid passport with at least six months’ validity and meet Vietnam’s entry requirements.

Yes, you can apply directly through this website. The process is simple and 100% online, no need to visit the embassy. Just fill in the form, upload your documents, and receive your eVisa by email.

You can pay securely using a credit or debit card (Visa or MasterCard). After completing the application, you’ll be guided to the payment gateway to finalize your request.

After submitting your application, log in to your account with the email used during registration. From your dashboard, you can track the status and download your visa once approved.

If you haven’t received your eVisa email, please check your spam or junk folder. If it’s still missing, contact our customer support for assistance with your application.

Yes, you must carry a printed copy of your approved Vietnam eVisa to present at the immigration checkpoint along with your passport.

No, all application fees are non-refundable, regardless of approval or rejection, in accordance with the Vietnamese Immigration Department’s policy.

You can stay in Vietnam for up to 90 consecutive days with a valid eVisa, regardless of whether you select a single-entry or multiple-entry option.

Yes, our platform uses secure encryption, firewalls, and data protection protocols to ensure your information and payment details remain confidential.

No, the Vietnam eVisa is only valid for tourism, short business trips, or visiting friends/family. You need a separate work visa to work in Vietnam.

Yes, you can apply for family members. Each person must have their own application, but you can manage multiple applications from one account.

If your arrival date is too far in the future or your documents require verification, your application may be placed on hold temporarily.

Refunds are only provided if your application was not submitted to Vietnamese immigration. Once submitted, no refund is possible.

You can apply for a Tourist or Business eVisas. We do not offer work, student, or resident visa services.

While not mandatory, it is highly recommended to purchase travel insurance to cover any unexpected issues during your stay in Vietnam.

As long as you hold a passport from one of the eligible countries, you can apply for a Vietnam eVisa regardless of your current visa status elsewhere.

If you have a multiple-entry eVisa, you can re-enter within the visa validity period. Otherwise, you’ll need to apply for a new eVisa.

No, each traveler must hold their own individual eVisa, even when traveling as a group.

You must enter via designated ports of entry approved for eVisa holders. A full list is available on the immigration website or through our support.

Yes, as long as you’re a citizen of an eligible country, you can apply from anywhere in the world with internet access.

Overstaying can lead to fines, detention, or future entry bans. Always exit the country before your visa expiry date.

No, you will need a proper student visa to pursue academic studies in Vietnam.

Yes, the eVisa is digitally associated with the passport you used to apply. Make sure to travel with the same passport.